Frequently Asked Questions

What are your clinic locations?

My locations include The London Clinic and One Welbeck which are both located in Marylebone, and HCA UK at The Shard (London Bridge Hospital) at London Bridge.

How do I book an appointment?

The most convenient way to book an appointment is online. Both One Welbeck and HCA UK at the Shard offer online booking options.

To book an appointment with Dr Garcia Reitboeck at The London Clinic, please call 02076167693 or email appointments@thelondonclinic.co.uk

To book an appointment with Dr Garcia Reitboeck at London Bridge Hospital online, please click here or call 0207 079 4344 or email contact@hcahealthcare.co.uk

To book an appointment with Dr Garcia Reitboeck at One Welbeck online, click here or call 0203 653 2045 or email: bookings.neurology@onewelbeck.com

What happens during an initial consultation?

At the initial appointment, I will take a thorough history of your neurological symptoms and background, examine your nervous system and explain the likely problem. I will then agree on an investigation and/or management plan. Initial consultations are usually carried out face to face to enable me to examine you.

What happens during a follow-up consultation?

I will discuss the results of the investigations and agree on a management plan with you. Follow-up consultations can be conducted face to face or via video or telephone.

Does my health insurance company recognize you?

Major insurance companies, including BUPA, AXA, Aviva, Vitality, Cigna, and Aetna, recognize me. Please confirm coverage with your insurance company before making an appointment.

What are your fees if I am self-paying?

The initial appointment fee for self-paying patients is £290, usually for a face-to-face consultation. The fee for face-to-face follow-up consultations is £180.

For repeat prescriptions, there is a charge of £30.

How can I pay my fee or insurance excess?

Fees are collected via a billing company, Medserv, who will contact your insurance company and send you an invoice if there is an excess. They can be contacted via Phone: 0203 384 1952 or email: info@medserv.co.uk. We collect payment from international self-pay patients before the consultation.

How can I obtain my test results?

Please arrange a follow up appointment to dicuss your test results. Your test results will beome available in your Carebit patient portal following review and discussion of your results in clinic.